Dial 72

HOW IT WORKS

From missed call to booked job.

Bella answers like your best dispatcher: picks up instantly, asks the right questions, and puts real jobs on your calendar.

The call journey

What happens on every call.

1

She answers

Under a second, any hour.

2

She listens

Asks what a dispatcher would ask.

3

She triages

Emergency or tune-up, sorted.

4

She books

Straight into your calendar.

5

She texts

Customer confirmed, you get the summary.

Smart call triage.
Real results.

Dial 72 identifies emergencies, asks the right questions, books the job, and alerts your team with everything they need.

Call summary, Emergency. Intent: No Heat. Priority: Emergency. Indoor Temp: 58 degrees Fahrenheit. Vulnerable Resident: Yes. System Type: Gas Furnace. Address: 123 Maple St. Phoenixville, PA. Appointment: Today at 2:00 PM. Technician Notified: Jake Smith. Customer Text Sent: 2:01 PM.

  • Understands the problem
  • Determines urgency
  • Qualifies the lead
  • Books the appointment
  • Captures all job details
  • Alerts the right technician
ONE NIGHT, EVERY CALL ANSWERED

While you were asleep.

An illustrative night, the way Bella runs it by your rules.

  1. 8:47 PM

    ROUTINE

    Tune-up booked

    A homeowner wants a spring tune-up. Bella books the first open slot. No callback needed.

  2. 11:52 PM

    EMERGENCY

    No-heat call escalated

    Furnace out, elderly resident in the home. Your on-call tech gets the full summary by text within seconds.

  3. 2:18 AM

    OVERFLOW

    Two calls at once

    Both answered instantly. No busy signal, no voicemail, no lost job.

  4. 6:03 AM

    LEAD

    Replacement inquiry flagged

    A 19-year-old unit needs a quote. Flagged high-value for your morning callback.

Illustrative examples. Bella follows the escalation and booking rules you set.

WHAT LANDS ON YOUR PHONE

A text, seconds after she hangs up.

The call · 3:58 PMLive
CallerOur AC just died and it’s 95 out. My mother lives with us, and she’s 84.
BellaThat qualifies as an emergency. I have today at 4:00 PM. I’m booking it and alerting the on-call tech right now.
CallerOh thank God. That fast?
BellaThat fast. You’ll get a text confirming everything in a few seconds.
BellaToday 4:02 PM
Urgent

New booking. URGENT: Maria G., no-cool, 2015 Carrier AC, strange grinding noise before shutoff. 92 Oak St. Elderly parent in the home. Booked today 4:00pm. On-call tech notified.

Delivered · Read 4:02 PM

Name, system, symptoms, address, urgency, slot. All captured on the call, on your phone before the truck rolls.

LIVE IN DAYS

Three steps to a steady 72.

A small HVAC office desk in the evening: laptop, invoices, and a coffee mug under a desk lamp.
01

Forward your number

Keep your existing number and phone system. She only picks up the calls you'd otherwise miss.

02

Tell her your rules

Your service area, hours, on-call schedule, and booking rules.

03

She starts answering

Live in days, not months.

Works with ServiceTitan, Housecall Pro, Jobber, Google Calendar.

AFTER HOURS, WEEKENDS, HOLIDAYS

Stop missing calls.
Start winning more jobs.

Every missed call is a job on someone else's books. Bella picks up in under a second and gets it on yours.

Start free trialSee how it works
  • No contract
  • Keep your existing number
  • 24/7 answering