Everything you need.
Built for HVAC pros.
Dial 72 handles every call, qualifies every lead, and helps you win more jobs without missing a beat.
Example live call card: Sarah Johnson, no-heat service call, booked for today at 2:00 PM.
<1 second
Average answer time
24/7
Always answering
62% after-hours
Calls come after hours
72°
Default temp captured
What Dial 72 handles
24/7 instant answering
Every call picked up in under a second, day or night.
Books directly into your calendar
Slot confirmed before she hangs up.
Emergency escalation to your on-call tech
Routed immediately, not queued.
Maintenance-plan member recognition
Priority scheduling for members.
Replacement-lead flagging
High-value install inquiries flagged for the owner.
Bilingual English / Spanish
Every caller answered in their language.
Call summary texted after every call
You know before you check voicemail.
Remembers returning customers
Equipment history, no re-explaining.
Caller
Phone
Address
Issue
Indoor temp
Urgency
Tech assigned
Next stepsCall summary. Caller Sarah Johnson, phone (215) 555-0123, address 123 Maple St. Phoenixville, PA. Issue: no heat, house not warming up. Indoor temp 58 degrees. Urgency high. Tech assigned Jake Smith. Next steps: booked for today at 2:00 PM.
01
Emergency triage
We qualify the call, capture key details, and route emergencies to your on-call tech fast. High-urgency calls never sit in a queue.
02
Booking & calendar
We book the job before the call ends. The appointment is added to your calendar in real time.
Example calendar: Sarah Johnson's no-heat service call booked from 2:00 to 3:00 PM today.
Example text message: appointment confirmation and call summary sent seconds after the call.
03
Text follow-ups
Call summaries and confirmations are texted automatically, so you're always in the loop without checking voicemail.
Designed to save time and grow your business.
- Cut missed calls
- More booked jobs
- Free your team
- Better caller experience
Illustrative dashboard: answer times, after-hours share, and booked appointments.
What she won't do.
We're upfront about what we do and don't do.
Works with Housecall Pro, Jobber, ServiceTitan, and your existing number.
From HVAC people, to HVAC people.
Built by contractors who know the trade, and the phones.
Got questions? We've got answers.
Can callers reach a human?
Instant transfer to you or your on-call tech, with the full call context passed along so nobody repeats themselves.
What happens after hours?
That's the whole point. She never sleeps. Nights, weekends, holidays, all answered the same way.
Can Dial72 really book jobs?
Yes. Bella books directly into your calendar while the caller is still on the line: slot confirmed, details captured, confirmation text sent. No callbacks, no phone tag.
